Using and Troubleshooting Make a Wish Donations
Make a Wish Donation
How to Use
- First, ring in the guest’s order normally. When you are finished, select “PAY/Close Order” to proceed to the payment screen.
- While on the payment screen, ask the guest if they would like to make a donation. If the guest does want to donate, select the “Functions” tab at the top of the payment panel.
![A screenshot of a computerDescription automatically generated](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjEwMzgxNjQ0NzgsImRvbWFpbiI6InpheGJ5cy5mcmVzaHNlcnZpY2UuY29tIiwidHlwZSI6MX0.OqvZq0kb8Cbma_jPX8ptDauDbSLFcNDSFJkolJXpki0)
- On the “Functions” tab, use the “Make a Wish Donation” button to begin ringing up the donation.
![A screenshot of a computerDescription automatically generated](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjEwMzgxNjQ0ODEsImRvbWFpbiI6InpheGJ5cy5mcmVzaHNlcnZpY2UuY29tIiwidHlwZSI6MX0.PtHkWB2LdW3AK8n72mC7ZWPH_XSRgLVPv7SGjZF7IGw)
- You will be prompted to enter a donation amount. Ask the guest the amount they would like to donate and enter that amount.
![A screenshot of a calculatorDescription automatically generated](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjEwMzgxNjQ0NzcsImRvbWFpbiI6InpheGJ5cy5mcmVzaHNlcnZpY2UuY29tIiwidHlwZSI6MX0.avzdcgZt-SX3FvqrDEXXeSNJhIVyENNYowaGcVpBt48)
- You should now see the donation on the order list.
![A screenshot of a computerDescription automatically generated](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjEwMzgxNjQ0ODMsImRvbWFpbiI6InpheGJ5cy5mcmVzaHNlcnZpY2UuY29tIiwidHlwZSI6MX0.WfSYh_mWoMZR8pJ_XKyjZlDeUJTsc2dLKphUXYg2SQo)
Troubleshooting Steps
- Verify the item below is active in the PAR portal. If it is not, the button will not be displayed.
![A screenshot of a computerDescription automatically generated](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjEwMzgxNjQ0NzksImRvbWFpbiI6InpheGJ5cy5mcmVzaHNlcnZpY2UuY29tIiwidHlwZSI6MX0.XJdx8q9t0mffi2MWam1TUy2HWnrJ_fEvuSd82NJRo3w)
Name
PLU
Make a Wish Donation
99996
- If the item is not active, you can activate it by either simply checking the box in Settings Editor and publishing the changeset or using the changeset below in the Changeset Publisher.
![A screenshot of a computerDescription automatically generated](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjEwMzgxNjQ0ODAsImRvbWFpbiI6InpheGJ5cy5mcmVzaHNlcnZpY2UuY29tIiwidHlwZSI6MX0.CHNkhqyU_V0SEEXk24_fq4Oy0vj8On-xe-c3nTlhyGQ)
Name
Created Time
Created By
Notes
Origin Location
Make a Wish Go Live
5/31/2024 10:15:11 AM
Ashleigh Wilcox
Activated Make a Wish Item
MoreheadCity_44103
- We have verified that the button and item exist at all locations, so this next step should be unnecessary. However, if you do suspect the item and button do not exist, the changeset below is the one that creates them.
- The button will not appear if the item is not active. If the button is missing, be sure to check the active status of the donation first.
- This changeset will almost certainly throw a duplicate item error as we do not have reason to suspect the item or button to be missing from any locations.
![A screenshot of a computerDescription automatically generated](https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjEwMzgxNjQ0ODIsImRvbWFpbiI6InpheGJ5cy5mcmVzaHNlcnZpY2UuY29tIiwidHlwZSI6MX0.BcqEMX-Io8fCGWD5KXKsDWIZqwVkp3sDVk0d5-9A6KA)
Name
Created Time
Created By
Notes
Origin Location
Make a Wish Donation
5/25/2023 9:41:00 AM
Tyler Wood
Created menu item…
***Sandbox_99500***
- The donation should be applied when the order is being tendered, but if it is not users can add it later by ringing up anything with a price to get to the payment screen and then voiding that item once the donation has been added.