Correcting a delegated users assigned stores in ReportHub
Typical problem – you have a delegated user and the stores that should be assigned to them are not showing up correctly.
Finding and updating a delegated user’s non-equity store information
A delegated user’s non-equity store information refers to the stores that a DP (designated principle) has assigned to that delegated user.
1. When logged in to the ReportHub interface, select the first tile called “Manage Hierarchies”.

2. Click on this tile and the following screen will be displayed.

3. Select the email address of the delegated user that does not show the correct stores on their reports.

4. In the center section, you will see the list of stores they are assigned to have access to. These stores will have a checkmark beside the store number and that row will be highlighted.
5. Validate that the list of stores assigned to this user is correct.
If the list is not correct, you can remove access to a store by removing the checkmark beside the incorrect store.
If the user is missing a store that they should have access to, place a checkmark in the box in front of the store number. The row will be highlighted to show it is selected.
6. Press the “Save Changes”
button to save your changes.