SVS Gift Cards: POS Error Codes Error code Response Definition POS Description Returned 2 Inactive card Card in database but not an active status Inactive card (2) 3 Invalid card number Card does not pass MOD-10 algorithm Invalid card number (3) 4 Invalid transaction code Transaction code is not in valid range Invalid transaction code (4) 5 Insufficient funds Card working balance is insufficient Insufficient funds (5) 6 No previous authorizations Transaction to cancel not found No previous authorizations (6) 7 Invalid message Table locked or unrecoverable error (retry transaction) Invalid message (7) 8 No card found Card number not found in SVS Transaction History No card found (8) 9 Insufficient funds due to outstanding pre-authorization. Card working balance minus outstanding authorization amount is insufficient Insufficient funds due to outstanding pre-authorization. (9) 10 Denial - No previous authorization Pre-authorization completion fails due to no pre-authorization Denial - No previous authorization (10) 13 Maximum single reload exceeded Maximum amount for a single reload exceeded Maximum single reload exceeded (13) 14 Maximum working balance exceeded Reload would increase card working balance over limit Maximum working balance exceeded (14) 15 Shut down Authorization server is shut down Shut down (15) 16 Invalid card status Card activation attempted on status other than inactive Invalid card status (16) 17 Unknown dealer/store code – Special edit Store number not valid for merchant Unknown dealer/store code – Special edit (17) 18 Maximum number of reloads exceeded Number of reload over limit Maximum number of reloads exceeded (18) 19 Invalid card verification value Invalid Card Verification Value (CVV) or Secondary Security Code (SSC) Invalid card verification value (19) 20 Invalid PIN number Invalid PIN Number or PIN Locked Invalid PIN number (20) 21 Card already issued Issue Gift Card Transaction used on a card that has already been reloaded Card already issued (21) 22 Card not issued Card Reload Transaction used on a card that has not been issued Card not issued (22) 23 Card already used Reversal/Cancel Transaction attempted on Issue gift card after card has been used Card already used (23) 24 Manual transaction not allowed Manual transactions (no CVV) not allowed on this BIN Range Manual transaction not allowed (24) 25 Mag stripe read not valid Non manual transactions (valid CVV) not allowed on this BIN range Mag stripe read not valid (25) 26 Transaction type unknown Transaction type has not been set up on this BIN Range Transaction type unknown (26) 27 Invalid tender type Tender type submitted was not valid Invalid tender type (27) 28 Invalid customer type Customer type submitted was not valid Invalid customer type (28) 30 Max number of redemptions exceeded Transaction will exceed the maximum number of redemptions allowed for this card Max number of redemptions exceeded (30) 31 Invalid currency code Currency code provided is not supported Invalid currency code (31) 32 Invalid Server ID Restaurant only. Restaurant server ID code invalid. Invalid Server ID (32) 33 Frozen The card has been flagged as frozen. Card Frozen (33) 34 Invalid Amount The transaction amount requested does not match the pre-valued card dollar amount. Invalid Amount (34) 36 Invalid source Transaction rejected – invalid transaction promotion-wide or invalid for originating merchant and store. (DPS) Unknown (36) 37 Invalid/merchant/store Transaction rejected – invalid merchant and store combination for promotion. (DPS) Unknown (37) 38 Max transactions exceeded Transaction rejected – exceeded maximum number of promotion cards allowed for a single POS transaction. (DPS fraud control) Unknown (38) 42 Amount minimum not met Transaction declined – transaction amount less than the required minimum. (DPS) Unknown (42) 43 Basket Required Transaction declined – basket info required. (DPS) Unknown (43) 47 Product Based Card This card is only good for specific products Unknown (47) 98 Time Out Returned when SVS is switching request to a third party for authorization and they do not response in time. This code should be handled as if no response is received form SVS. Unknown (98)