Follow the steps below when a store will be closed for less than 24 hrs, or is an emergency closure.  1. Log into the Self-Service Support Portal  2. Click "Request a Service" 3. Select "Store Info & Digital Changes" 4. Select "Emergency Closure" 5. Fill out all necessary information, and place request.  *******Once approval is received from your Ops Consultant, the closure will automatically be set for the selected length of time.******** Below are steps to manually disable/enable a store as a last resource by tech support.  1. Log into OLO dashboard 2. Select settings on the left  3. Select Store Settings 4. Search, select, and confirm store selection 5. Select Enable/Disable Store 6. Enter the internal reason, time for closure, and public message then select Disable Store 7. Confirm that the store shows as disabled and verify the re-enable date/time

Administrator Portal Reports Discounts by Day Part Report Employee Sales by Day Part Report Employee Timecard Report House Sales Report Hourly Sales by Destination Report Item Group Comparison by Employee Report Item Sales Detail Report Loyalty Member Sales by Plan Report Modifiers by Item Report Payments by Day Part Report Product Mix by Item Group Report Revenue Center Sales by Day Part Report Revenue Center Sales by Destination Report Sales and Labor Report by Hour Sales and Labor Report by Hour and Section Sales and Labor Summary by Location Report Sales by Day Report Sales by Destination Report Sales by Order Source Report Sales by Section Report Sales Summary Report Sales Summary by Day Part Report Taxes by Day Part Report Till History Report Register Reports Daily Sales Summary Report Drawer Checkout Report